Privacy policy

PRIVACY POLICY

1. Data Controller The personal data collected on the bodyflexwellness.com website are processed by Jess HARDY (EI), operating under the trade name BodyFlex Wellness, domiciled at 43 Chemin du fond de l'eau 59560, Warneton.

2. Data Collected and Purposes We collect the information strictly necessary to process your orders and monitor customer relations:

  • Identity and contact data: Name, first name, email address, telephone number, postal delivery and billing address.

  • Purposes: Management and shipping of orders, issuing invoices, after-sales service, compliance with legal and accounting obligations, sending news if you have explicitly consented to this.

3. Data Recipients Your personal data is never sold or transferred to third parties for commercial purposes. They are exclusively transmitted to our technical subcontractors who are strictly essential to the execution of our services:

  • The e-commerce hosting platform (Shopify).

  • Secure payment providers (Stripe, PayPal).

  • Partner carriers and logistics services for the delivery of your package.

4. Shelf Life Data relating to orders are kept for the duration of the commercial relationship, then archived in accordance with French legal limitation periods (10 years for accounting documents).

5. Your Rights (GDPR Compliance) In accordance with the General Data Protection Regulation (GDPR) and the “Informatique et Libertés” law, you have a right of access, rectification, deletion, limitation and portability of your personal data. To exercise these rights, contact us:

  • By email to: support@bodyflexwellness.com

  • By post to: JESS HARDY - BodyFlex Wellness, 43 Chemin du fond de l'eau 59560, Warneton.

6. Cookies The site uses technical cookies essential for navigation and the proper functioning of the shopping cart, as well as anonymous audience analysis trackers. You can configure or modify your cookie preferences at any time via your browser settings.